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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pants are good, light, standard size S, ordered Xs, because more
Cool. and style and color. I was wrong about the size. It was possible Xs. Purchased s. I'll clean my hips a little bit.
Good, tight pants, like Zara. Quality fabric and seams. Color matches. Belt included.
The color is darker than in the photo. The material is dense. Sorry, they were small.
Pants class!
Pants of excellent quality! Thank you) girls, I recommend)
On the 48th sat well. The fabric is thin, for the summer. to my height 160 even long. want to order other color.
Pants are just super! At the waist 67 and hips 98 size m at the waist is a little too big I will suture. The color is beautiful beige, the material is pleasant to the body. There were strings, but not much.
All as in the picture. I'll wear it. A little tight, but sit normally.
Pants quality, well sat in the size of Xs (although I sometimes take and XXS)
Excellent quality trousers! One in one as in the ZAR store... perfectly sit, without sticking out threads and smell. The size range of the store completely coincides with the dimensional grid!
Pants are excellent for 48 Russian took L sat down well
The goods came, fit in size, height 173. Hips 96.
Pants are good. Shipping fast.
Good quality pants, fast delivery
Pants of excellent quality, sat down just super!
My height is 172 and I did not have the length of trousers, I would like them to be more authentic. At the waist 73 cm and hips 94 pants sit in the skirt. The color is bright, saturated.
Love those pants! Thank you :)
Everything is fine
Pants are very high quality, but did not fit the size. Took advantage of the free refund, the money was returned.
Pants cool, XS on height 168 Super, the only if waist 59 a little big, but you can pull a belt and excellent, take it will not regret
Excellent trousers, at 44R took S. Everything came up.
I am very sorry that the order did not arrive, but after opening a dispute the money was returned.
Very satisfied . Exactly what I expected. Very fast shipping, less than 2 weeks to the US. You should order larger size.
Excellent trousers, the size grid is the same! Thank you very much to the store) put a cute pendant on the neck as a gift!